Purchase with clarity
Good to know before you order
Are your DJI products genuine?
Yes. OSMOCAM sells genuine DJI products. Bundle contents, product-region information and applicable warranty terms are shown before checkout.
When will my order arrive?
Orders are generally processed within 48 hours. After dispatch, estimated delivery is 7–15 business days. An adult signature is required at delivery.
Where can my order be delivered?
Standard shipping is available to eligible street addresses in the contiguous United States. PO Boxes, APO/FPO/DPO addresses, freight forwarders, Alaska, Hawaii and U.S. territories are currently excluded.
Can I return my order?
Unopened items may be returned within 30 days in their original sealed packaging. Approved opened, like-new returns may have a 20% restocking fee. Return authorization is required.
How is my payment handled?
Checkout is processed securely through PayPal. Payment details are handled by PayPal, and OSMOCAM receives the information needed to process and deliver your order.
What should I know about region and warranty?
Product region and warranty eligibility can vary. Review the coverage statement near the purchase controls, and contact our team before ordering if activation or service coverage matters to you.